Get support from Odysen for different ways in working with your network, including for asking a question, reporting a problem or suggesting a new feature.
Asking a Question
This can be for any kind of general help needed, let us know and we’ll be happy to respond. These could be questions including:
How to create a new network and share with others.
How to use with a specific use case or environment.
How to work with any of the applications or features.
Reporting a Problem
While our solution is thoroughly tested, occasionally something is found that isn’t working right. Rest assured, as soon as we’re aware of, it’ll be fixed in no time. Examples could include:
Using an older version of Firefox, Safari, IE or Chrome.
A language translation that could be improved.
Something unknown, a new issue added to the mix.
Suggesting a New Feature
Got a new idea? Use support to let us know and if appropriate, you can be included with the initial rollout to confirm we’re going in the same direction. These ideas could be:
A new feature to compliment an existing application.
A completely new application idea for your specific niche.
A different language to be translated.
How to use the support tool and staying informed of updates.
Frequently asked questions regarding getting support for your networks.